Cat trees | Accessories

FAQ

What are the benefits of a cat tree for my feline?

A cat tree provides your companion with a dedicated space to climb, rest and sharpen their claws, contributing to their physical and mental well-being.

What is the use of catnip?

Catnip stimulates activity and play in many cats, providing a source of entertainment and contributing to their well-being.

How do I get my cat used to using a new cat tree or scratching post?

Place the tree or scratching post in a place where your cat frequents, such as near a sunny window, and encourage him by playing nearby. You can also use catnip to attract his attention.

Do you offer products suitable for large cats or kittens?

Yes, we offer a range of cat trees and scratching posts suitable for all sizes and ages of cats, including specific models for kittens and large breeds.

What materials are used for your cat trees and scratching posts?

Our products are made with quality materials such as sisal, wood and durable fabrics, ensuring durability and safety for your cat.

How to maintain cat trees and scratching posts?

It is advisable to regularly clean surfaces with a vacuum cleaner or brush to remove hair and dust, and to periodically check the condition of the materials to ensure the safety of your pet.

What are your delivery times?

Our delivery times are between 7 and 10 working days.

What should I do if my package is damaged or incomplete?

If your package arrives damaged or items are missing, contact our customer service immediately with photos so we can find a quick solution.

Do you offer express delivery options?

Currently we do not offer express shipping, but we are working to ship your orders as quickly as possible within the advertised timeframes.